Full Data Encryption
All members' personal information and financial transactions are protected with 256-bit SSL encryption that meets the highest international standards.
Data Not Sold
Kiu77 does not sell, rent, or disclose members' personal information to any third party for marketing purposes without your consent.
Data Control in Your Hands
You have the right to access, correct, or request deletion of your personal data at any time through our support channels.
Transparent Cookie Management
We only use cookies necessary to enhance the user experience. You can manage your cookie settings through your web browser.
Secure KYC Verification
Our KYC process is carried out through an integrated and secure system. Your identity documents are stored with full protection and used solely for account verification.
Data Retention Policy
Your personal data is only retained for as long as necessary in accordance with legal requirements and platform operations. Data that is no longer needed will be securely deleted.
Note: This Privacy Policy applies to all information collected through the kiu77 website, mobile app, and customer support channels. By using our platform, you agree to the terms set out here.
1 Introduction & Our Commitment
Kiu77 understands that privacy is more than a legal requirement — it is the foundation of the trust you place in us when you register as a member. We are committed to ensuring that every piece of information you share with us is handled with full responsibility, transparency, and respect.
This Privacy Policy details the types of data we collect, the purposes for collection, how that data is used, retention periods, and your rights as the data owner. We encourage you to read this document carefully and contact us if anything is unclear.
Kiu77 reserves the right to update this Privacy Policy from time to time in line with changes in law, technology, or platform operations. Any significant changes will be communicated to members via their registered email or a notice on our website.
2 Information We Collect
We only collect information that is strictly necessary to provide you with a safe, seamless, and personalised service. The categories of data we collect include:
- Registration Information: Full name, date of birth, email address, phone number, and encrypted password.
- Identity Information (KYC): A copy of your national ID, passport, or other identity documents required for account verification.
- Financial Information: Payment method details, deposit and withdrawal history, and transaction records.
- Platform Usage Data: Login records, gaming activity, bets placed, and wagering history.
- Device & Technical Information: IP address, browser type, operating system, and session data for security purposes.
- Communications: Records of correspondence between you and our customer support team.
We do not collect sensitive information such as medical data, religious beliefs, or political views. All data collected is directly relevant to the operation of our platform.
3 Data Usage Purpose
Every piece of information we collect has a clear and legitimate purpose. We use your data to:
| Purpose of Use | Types of Data Used |
|---|---|
| Identity verification & KYC | Identity documents, name, date of birth |
| Processing deposits & withdrawals | Financial information, transaction records |
| Account security & fraud prevention | IP address, device data, login records |
| Customer support & complaint resolution | Communication records, activity history |
| Personalizing the gaming experience | Gaming history, user preferences |
| Legal compliance & reporting | Transaction records, identity information |
| Promotional communications (with consent) | Email, phone number |
We will not use your data for any purpose other than those stated above without first obtaining your consent.
4 Data Sharing with Third Parties
Kiu77 does not sell or rent your personal data to any third party. However, in certain circumstances, we may need to share your information with the following parties for legitimate reasons:
- Payment Providers: Transaction information required to securely process your deposits and withdrawals.
- Game Software Providers: Minimum data required to ensure smooth gameplay and accurate game record keeping.
- Regulatory Authority: When required by law or by the directive of a legitimate regulatory authority.
- Technical Service Providers: Third parties that assist us with platform technical operations, subject to strict data confidentiality agreements.
Our Guarantee: Every third party we work with is required to comply with our data protection policy and is not permitted to use your data for any purpose other than what has been agreed.
5 Data Security & Protection Measures
Your data security is our top priority. kiu77 implements multiple layers of security to protect your personal information from unauthorized access, loss, or misuse:
- 256-bit SSL Encryption for all data transmitted between your browser and our servers.
- Hashed password storage using hashing algorithms that cannot be decrypted.
- 24/7 Monitoring by automated security systems to detect any suspicious activity.
- Strict access controls — only authorised staff may access members' personal data.
- Two-factor authentication (2FA) available to all member accounts as an additional security layer.
- Regular security audits by independent experts to ensure security standards are always up to date.
While we take all reasonable precautions, no system can guarantee 100% absolute security. You also play an important role in keeping your own account secure — please refer to our Terms and Conditions section for further guidance.
6 Cookies & Tracking Technologies
Kiu77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Essential Cookies: Required for basic website operations such as login, sessions, and security. Cannot be disabled.
- Performance Cookies: Helps us understand how members use the platform so we can make improvements.
- Functional Cookies: Saving your preferences such as language and display settings for a more comfortable experience.
- Analytics Cookies: Collecting usage data anonymously for our internal analytics purposes.
You can control or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the KIU77 platform.
7 Data Retention Period
Kiu77 only retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law.
- Active account data: Retained for the duration your account is active and for a specified period after account closure for legal compliance purposes.
- Financial transaction records: Retained for a minimum of five (5) years in compliance with anti-money laundering legal requirements.
- KYC Documents: Retained for the period prescribed by the relevant regulatory authority.
- Security logs: Retained for up to 12 months for investigation purposes if required.
- Support communication records: Retained for three (3) years for reference and dispute resolution.
Once the retention period expires, your data will be permanently deleted or securely anonymised in accordance with our standard procedures.
8 Your Rights as the Data Owner
As a kiu77 member, you have clear rights regarding your personal data. We respect and facilitate the exercise of these rights:
Right to Access
You have the right to request a copy of all personal data we hold about you at any time.
Right to Rectification
If any of your information is inaccurate or incomplete, you have the right to request a correction promptly.
Right to Erasure
In certain circumstances, you may request the deletion of your personal data, subject to any legally binding obligations applicable to us.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time, no questions asked.
Right to Data Portability
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
To exercise any of the above rights, please contact our support team via live chat or email at [email protected]. We will process your request within a reasonable timeframe.
9 Marketing Communications & Your Choices
Kiu77 respects your preferences regarding marketing communications. We will only send you promotional emails, bonus notifications, or marketing messages if you have given your consent during registration or at a later time.
You can opt out of marketing communications at any time by:
- Clicking the "Unsubscribe" link found at the bottom of every marketing email.
- Updating your notification settings in your account profile.
- Contacting our customer support team directly.
Please note that even after unsubscribing from marketing communications, you will still receive important account-related emails such as transaction confirmations, security alerts, and necessary system notices.
10 Contact Us Regarding Privacy
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our privacy team is ready to assist.
You can reach us via:
- Email: [email protected]
- Live Chat: Available 24/7 via the chat icon at the bottom right corner of our website.
- FAQ: Visit page Frequently Asked Questions us for answers to common questions.
We are committed to responding to all privacy-related enquiries within 3–5 business days. For urgent matters, our live chat is available 24 hours a day, 7 days a week.
Join kiu77 with Complete Confidence
Your data is safe with us. Register a kiu77 account today and enjoy a high-quality gaming experience backed by strong privacy protection and trusted service.